I give 2 stars because we DID have fun, but, the operations manager was the rudest person in the building. No hospitality whatsoever. As soon as we walked in he looked at us, and then was staring at something a far for about 2 minutes while we stood at the register. Midway through our bowling game, he asked us to move lanes ( we had pizza, drinks, and five peoples worth of stuff) for a group that had reservations. The group never even showed up! The girl at the pizza register had no idea what was on any of the pizzas, and the bartender, in the middle of our drink order, stops to check her schedule on her smart watch.
Everything is not correct online. False advertisement thankfully girl in the front gave us a discount since I just drove all the way there for what was on the web site. And I feel as it's way to expensive for the little time you get to play.
After checking on the website for location hours at Pin Stikes off Lee Hwy exit in Chattanooga Tn they closed 15 minutes after we drove an hour to get there. We had a birthday boy with us. Very bad experience on his birthday needless to say the website information could have saved us a costly and bad experience for his birthday. On arrival the sign on door read - Cosing at 4:15 for a private party. Thanks for the heads up. I will be sure to let all my friends with small children to beware. When we asked the employee behind counter she said, "Oh. This just now came up." Great business.
Attended a child's B'day party with my great nephew. The parents did a great job. They included both the kids and the parents in the activities. The staff were so helpful and patient. A really nice and family friendly place.
I have NEVER been so disappointed and angry with customer service of an Adventures Place in my life. Yes, we still ordered pizza, beer, games, laser tag, and the rest of the works, and after spending about $150, I will not be back unless this issue is addressed.
I really want to love this place but they do have some issues. It's a large place with lots of great stuff to do. The lanes are modern, the arcade has a lot of choices, and the prices are sometimes reasonable. For instance, the website advertises bowling and shoe rental for $2.75 each on Tuesdays. Unfortunately, our family drove out there yesterday (Tuesday, December 19) and we were told they are not honoring the website specials this week. Charging more because of kids being off for the holidays maybe? No reason given. The change is not shown on the website. Also, the place opens at 11. Since we didn't want to bowl anymore we asked to play the bumper cars. We were told that the bumper cars isn't open until 1:30 and there's a large group reserving it already. It was just sitting there doing nothing, but we couldn't pay to use it. I didn't even ask about laser tag or balladium. The last time we were there we had a group of 10. We bought individual games, not the time limit. We got two lanes and asked to split 6 and 4 because of our kids. They assigned 5 to each lane but didn't tell us. The left lane shut off early because 6 people were bowling on it (I guess it counts it by frame) so the end of the game was lost and there were extra frames on the right lane. We were told there was nothing they could do about it. The bar in back is a nice place to shoot pool with no smoke, and the prices and selection are decent. Overall this place has potential to be really fun, but just beware that you may get screwed by website information being wrong or a group reserving an activity with no way of knowing ahead of time. Maybe call before you go?
Pin Strikes Chattanooga is a US Bowling Alley based in Chattanooga, Tennessee. Pin Strikes Chattanooga is located at 6241 Perimeter Dr, Chattanooga, TN 37421, USA.
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