My mother received the worse care from Laura Green yesterday and I want to warn anyone that has an upcoming appointment with her to choose another healthcare provider. She was referred to Laura Green from another hospital. When Green walked into the room, her first words to my mother were “huh, I didn’t know you were African American, your driver’s license picture doesn’t match you”. She told my mother that her results would take about a week or two because she’s a “charity case”. The nurse that assisted her ran 4 minutes late from lunch and as she entered the room, Green proceeded to reprimand and feud with the nurse in front of my mother. Green then proceeded to discuss the difference between a thyroid issues versus a fibroid issue. My mother repeated what Green said for clarification and she must have mispronounced the words. Green then told her well, you either have a thyroid issue, fibroid issue, or a speech issue. She then suggested that my mother take speech classes. This women should have her license taken away for discrimination, blatant disrespect, and her unwillingness to help people who are not of her skin color. I have contacted the office on McCallie Avenue and am awaiting a returned call.
Additionally, I have found Cherokee to be extremely efficient. After arriving for an appointment, I don't think I've ever waited longer than 10 or 15 minutes to be seen. That's hard to beat. I don't think you can do better than Cherokee.
With respect to the care I've received at Cherokee Health Systems Chattanooga, I couldn't be happier. It's without a doubt the finest and most thorough care I've received anywhere.
I have been there two times. Both times they told me the wrong appointment time. The receptionists over the phone was incompetent and clearly didnt care about helping me. The obgyn nurse assistant was snotty and rude. I could even hear her trash talking me as a patient outside my exam room door. I would never go back. I found the entire experience extremely unprofessionalism and since i was there for an gyno exam, it made me very uncomfortable to be vulnerable.
Great service and amazing staff and doctors are amazing
The facility is spotlessly clean, and the providers at Cherokee are courteous, respectful, professional, and most importantly, nonjudgmental. It has been my experience that they take a genuine interest in patients and often go beyond the call of duty to provide needed care.
Skylar and everyone else that cared for me here went above and beyond to help me feel comfortable with everything. I'm moving from an hour and a half from Chattanooga but will make the drive for future appointments because of the wonderful care I received here.
Cherokee Health Systems is a US Health facility based in Chattanooga, Tennessee. Cherokee Health Systems is located at 1032 McCallie Ave, Chattanooga, TN 37403, USA.
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