While looking for their office, I met two people who work at Erlanger that had similar billing issues that went to collections. This company's billing department is two 10x10 rooms filled with 12 people.
The company had the wrong address and sent my bill for $15.38 to collections 36 days after the billing statement. I was forced to go to their office to get any attention to the issue.
I actually give them zero stars. They sent me a bill with threat of collections. No date of service, no provider name, no amount of the bill, only amount currently due. I have insurance and could not find out if the insurance had paid. Worthless bill!
The first bill I got was threatening to send the balance to collections. I immediately paid it and I can see that the money was drafted out of my account. A month and a half later I'm getting a collections letter from a debt collection agency. Judging by the reviews, this is a consistent issue.
I work for a hospital who has subcontracted out the imaging aspect. My first bill was wrong, they did not take off the contractual agreement and said I owed the full amount. I then called the department to request a payment plan and did not recieve a call back in 2 attempts. I paid off the final 120 odd dollars in June 2017. Just recieved a collections request for 194.92 here Oct 10th. Beyond mad, hopefully I can track my paper trail and get this fixed. So frustrating!
If you have any choice in your provider, avoid this one. Make sure you're address is correct and make sure you pay immediately. Otherwise, you run the risk of your credit being ruined.
I did not receive a bill from this company but I did receive a collections statement for $37.42. If sending collection agency letters expedites payment I imagine it is a useful tool but it does not create trust with a provider of medical services. Especially when you pay your bills and have excellent credit. Disappointing.
Erlanger Health System Tennessee Interventional And Imaging Associates is a US Health facility based in Chattanooga, Tennessee. Erlanger Health System Tennessee Interventional And Imaging Associates is located at 975 E 3rd St, Chattanooga, TN 37403, USA.
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