I had a ring sized here and it is no longer round and is scratched up. It was brand new never worn.
The salesmen went above and beyond to take care of my fiancé’s needs as he shopped for my engagement ring. I had given him a list of things that I liked in a ring and of course he could not seem to find one that even closely resembled what I had in mind. When he let them know what I wanted they allowed him to design a ring in store and pick every detail so that my ring was absolutely perfect and had everything on my list of ideas! It’s remarkable. The staff was far more helpful to him than some of the other stores. They also went out of their way to save him money on the ring and helped him in every way that they could. I am definitely happy and will be thanking them when I go in to get my ring cleaned.
I dropped off a watch here a few days ago and came back the next day to pick it up. Upon arrival, they let me try it but had not taken any links out of it. Due to the issue, they took the links out right then and did not charge me for the inconvience. Very pleased with the service from the two girls I dealt with and will go back for any other Watch or jewelry needs.
Every time I have been in this store I have had a horrible experience. The staff is extremely rude, condescendin, and unhelpful. I have had my rings held hostage over a question about an upgrade. One time we sat in the store for an hour before someone acknowledged us and when she went to get a key she started helping someone else. We were going to make a purchase but that didn't matter to the associates. We just ended up giving up and leaving. I will never set foot in this store again. I would rather drive hours where I know the staff is much friendlier and not condescending.
I had a good experience when I bought the ring; wonderful help and very enthusiastic. I should’ve paid the total up front but decided to finance with no interest. Payment have been a total nightmare. I downloaded the Jared app and it didn’t take my account. Calling is ridiculous; so this last time I had to drive 20 miles to Pay in store because they don’t take payment over the phone. Do not finance!
Jared The Galleria Of Jewelry is a US Jewelry Store based in Chattanooga, Tennessee. Jared The Galleria Of Jewelry is located at 2001 Gunbarrel Rd, Chattanooga, TN 37421, USA.
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