I waited in line forever to get to the counter and I proudly set all my called-for paperwork down only for the lady to thumb through it for maybe 2 seconds and ask “where’s your social security card?” I told her it was at the house and then proceeded to show her the letter mailed to me that says nothing of needing my SS card, as well as telling her I called earlier to assure an incident like this wouldn’t happen, and even told her the name of the person I spoke to over the phone, whom was sitting right beside her.
One thing that's a major problem is everyone's attitude. But if you go in there with everything you need you shouldn't have a problem. Definitely need more seats and a bigger seating area. And someone to watch the kids taking knowledge tests. I went in there and took my cell phone and purse. I could have easily cheated. Take more than two address proofs.
Go somewhere else!!!I couldn’t believe how rude & unwelcoming the staff were. I had ALL my information with me & they were nasty to me. Only 4 other people needing their assistance & it took an hour. Our tax dollars pay for them? Throwing a pen across the counter? Wonder why I throw it back? The manager can’t spell Pendleton? The guy next to me left bc they were so nasty & difficult to him.
So I went back to renew my license and everything actually went by fine and took less than an hour to get In and out. Plus,there was no driving back to the house!
Guess who’s ass was back in the car one minute later driving 20 miles back to the house to get his SS card?
I read some reviews of this place and see people saying it’s not the workers fault that the customer doesn’t have all the relevant papers they need.
That’s hilarious.
Don’t tell me about not having relevant paperwork. Now it’s been 5 years and I’m going back soon. I’m doing all I did 5 years ago, and bringing my SS card as well. I’m hoping things have improved but I wouldn’t bet on it. I Will review whatever happens though.
I thought they did a great job considering how awful the general public acts. It's not their faults you don't have the proper documentation. They don't make the laws here people. They are just enforcing them and trying to make a living. It's the DMV not the Ritz Carlton. One guy slammed the desk, swore and called the employee a communist. Fun times. Classy attitude random dude. If you acted like that where I work I'd have the police escort you elsewhere.
Being burnt and having to go back to the house twice 10 years ago, i knew I’d learned my lesson about this place. 5 years ago I received a letter from them telling me it was time to renew, along with a list of all relevant paperwork I would need. I made very sure I had all that was requested. Then I even called these people the morning I drove down to assure there would be nothing at all to turn me away.
Finally, the letter I recieved STILL didn’t mention you needed your S.S. Card, and I did in fact need it again. So just bring it regardless.
There have been some improvements in the past 5 years, though when you enter there is still confusion as to where to go. Basically you register at the kiosk and sit down and wait for your number.
*update*
Frazier was really sweet and made the process quick and painless once I got up there. All employees should have an attitude like that. It DOES suck that I had to wait almost two hours to get up there though
Bonny Oaks Driver Services Center is a US Local Government Office based in Chattanooga, Tennessee. Bonny Oaks Driver Services Center is located at 6502 Bonny Oaks Dr, Chattanooga, TN 37416, USA.
Please contact with Bonny Oaks Driver Services Center using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Bonny Oaks Driver Services Center opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Local Government Office in Chattanooga