Manager (Denise) was very rude and disrespectful to cashier (Ashley).
As I was shopping, I overheard a customer comment about the stores appearance. The Mgr Denise began bragging to customers about being responsible for cleaning the store and how things are running better under her management.
I think this is very unprofessional! This whole experience made the cashier upset and it made me very uncomfortable.
As Ashley began to check out my items, we needed management assistance for an opened item. Ashley was afraid to call Denise for help, fearing that she would be yelled at again in front of customers. I asked Ashley to call for help anyway because I needed a Manager to help. While waiting for Mgr Denise to come, one of the customers told Ashley that Denise was on another isle talking to other customers about her frustrations with Ashley.
A great shopping experience. Organized and sales on many items. Clothes were easy to select from.
When the cashier Ashley called Denise to ask a question, Denise yelled at Ashley in front of me and a line of other customers.
Good place to shop
Wow...you can tell when your in a different part of town. The signs are understandable, but my goodness. No this no that.
Always slow service only stop because it's on my way to work
I gave three stars solely based on Ashley's customer service, and how eloquently she handled herself throughout this experience. Ashley continued to smile though her tears and apologized as she continued to check us out.
Family Dollar is a US Supermarket based in Chattanooga, Tennessee. Family Dollar is located at 2038 S Willow St Ste. 10, Chattanooga, TN 37404, USA.
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