I have bought 2 above ground pools here and all they care about is making the sale. They run out of BASIC chemicals etc. for the equipment they sell you (parts too) and have acted like they could care less if you ever get what you need. Cartridge cleaner ? Really?? They push the Frog system, which is actually a good system but don't sell kits like opening and closing the pool. I will never be back, I have made 4 trips this season and left totally empty handed. The help was more concerned trying to prove me wrong than helping..I am done and have a lot of friends with pools in my area I am passing this on to.
I purchased a pool on 5/31/2017. The pool was installed Tuesday afternoon 6/27/2017. Before it was even a quarter of the way filled, it started leaking. I contacted The great backyard & was told to contact the installer to whom I had NO contact info on. I called 4 times before I got a name & number. Now, I do understand that sometimes things can happen possible like a defected liner or something. However, the lack of disrespect from the the great backyard where I purchased the pool & who send this person out to install is the issue. No returned phone calls nothing! They were awesome when selling me the pool & taking my money. After trying to contact the installer who's phone does not take messages, I am still left without any results to who is gonna fix this pool. It's useless if it dont hold water to say the least. The communication or lack of is very disappointing. No respect for the customer
The store looked nice.. but the customer service was horrible. Noone offer to help us and when we asked a question about a pool pump the guy said he had no idea and he walked off. The the prices were outrageous! The store 'at home has the same furniture for half the price.
The staff was very helpful assisting me with items needed for closing an above ground pool.
Very helpful, but since we got the pool in July, I have been in many times, and they failed to mention that we had pool chemicals that we hadn't picked up. Might have been why we were turning green so soon after we opened the pool.
The Great Backyard Place is a US General Contractor based in Chattanooga, Tennessee. The Great Backyard Place is located at 6240 Perimeter Dr, Chattanooga, TN 37421, USA.
Please contact with The Great Backyard Place using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find The Great Backyard Place opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find General Contractor in Chattanooga