I have dealt with State Farm for decades and have been pleased with the company, but I never knew how much difference an agent could make until I started dealing with Aaron Franklin. He and his top-notch staff have lowered my rates, improved my coverage, and have gone out of their way to answer questions and take an active interest in our business relationship. I could not give them a higher recommendation.
Aaron is the best insurance agent that I have ever worked with. He is extremely customer service oriented and very open and honest. He spent a significant amount of time making sure I understood my policy completely and encouraged me to call any time I have additional questions. I really felt that he had my best interest at heart.
I have been with State Farm for most of my years as an insurance carrier, until a few years ago, I was coaxed into signing up with another company, who I stayed with for about two years. About a year ago, I signed up with another insurance company because their offer was good, but after a year my premium jumped up almost $40 a month more. I questioned them and they said there was nothing else they could do. I started looking for cheaper prices and got a call from one of Aaron's staff. Lauren was very kind, efficient, and helped me to find a better price with greater coverage. I even was able to pick up some discounts since I had been a State Farm customer within the past 3 years.
True, honest, and passionate group of people!
Like I mentioned before, I had previously been with State Farm thru two other agencies, but was never given the customer service that I received from Aaron and his staff. I am at the age that I don't want to deal with people who do not give good customer service and have many times walked out of a doctors office or restaurant and never returned. Likewise, when I do receive good service, I want to let someone know that it is very much appreciated.
Aaron Franklin State Farm Insurance Agent is a US Insurance Agency based in Chattanooga, Tennessee. Aaron Franklin State Farm Insurance Agent is located at 7610 Lee Hwy #101, Chattanooga, TN 37421, USA.
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