The hotel was beautiful and in a wonderful location! A lot of the things I wanted to do were within walking distance of the hotel. The lobby was gorgeous and beautifully decorated for Christmas. My favorite part was the excellent customer service. From check in to check out, all the entering and exiting, and any staff we just passed, everyone was incredibly friendly and helpful. In my opinion, customer service can make or break a hotel. This one was definitely made by their excellent customer service!!!
Nice hotel in the middle of downtown. Many shops and restaurants within walking distance. Friendly staff greeted us at check-in and assisted in finding a place to dine. The night we stayed, they were hosting a Marine Corps ball, so the outside parking was pretty crowded, however, there was plenty of parking in their parking garage. Would be better if they included the price of parking when you reserved and paid for your room instead of at check-out. Otherwise, really nice stay here.
my wife and I went for lunch at the restaurant. It was pretty good. it was not the best but for 12 bucks it was pretty good and that included drink. our server, April, got a little busy but made sure that other service took care of us what she did with the credit card issue from another table I would not mind going back my wife really enjoyed the ambience of the place. Very businesslike.
Attended a lunch at the Broad Street Grille. It was set up as a buffet which is always challenging to keep food hot. They did a good job and the food had good flavor. The buffet was BBQ themed that day so choices were limited, but the menu posted online made me already aware of the choices. Food was tasty. I would go back.
Fantastic hotel! We stayed in a deluxe king room which gives you a very nice view of the mountains. We checked in late so we couldn’t see anything but in the morning the view we got was the city. So I went to the front desk to inquire about the view and the lady was so nice and changed our room immediately and we got the view we hoped for! All the staff including housekeeping were so friendly. We also had an amazing experience at the spa and enjoyed drinks at the foundry. Hotel is in a great location as well to downtown and lookout mountain
The Chattanoogan is a US Spa based in Chattanooga, Tennessee. The Chattanoogan is located at 1201 Broad St, Chattanooga, TN 37402, USA.
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