Charges for items that are usually free at other providers
Love this place and the employees are awesome as to service and needs of the customer.
Had to ask technical questions about my new phone. They explained in a way that I understood easily.
Unless you talk to the General Manager(who unfortunately is not always present)what you would normally expect in customer service you will not get. As a matter of fact you will get childish rudeness and some lies which is unacceptable. The general manager is a great guy,very helpful, a shame he cannot get better help than annoying, confrontational, ignorant and immature girls. I went elsewhere after coming twice to unsuccessfully conduct business. Terrible service.
Beware of theives!! I went to this store before Christmas to activate a phone. The first thing they did was not activate the phone, but take $85 from me. Over an hour later, my phone was not activated, the staff very unprofessional and obviously trained improperly, as none of them could activate my phone or issue a refund to my debit card. I was given a slip of paper, promised a prompt refund, and rushed out of the store without an apology for wasting my time and using my phone and my debit card as training tools for everyone to handle. After Christmas, I called the store several times, the manager was never "available" and I was promised many callbacks which I never received. I finally got a "manager" on the phone January 10th, almost three weeks after my initial visit. The "manager" I spoke with was being told to tell me I could not get my refund by another voice in the background. After informing the puppet "manager" the denial of a refund was unacceptable, I was hurriedly told she would have to call me back. After taking my name and number for the fifth time, she rudely hung up and no one has called back to address the situation. This store is staffed by cowardly, incompetent crooks who have stolen my money, provided me with ZERO services, and represent the sub- basement floor of customer service and integrity. BUYER BEWARE, these people are only out to "boost" your wallet.
Boost Mobile Premier Store is a US Store based in Chattanooga, Tennessee. Boost Mobile Premier Store is located at 5701 Brainerd Rd, Chattanooga, TN 37411, USA.
Please contact with Boost Mobile Premier Store using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Boost Mobile Premier Store opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Store in Chattanooga