Great merchandise...store employees definitely could use customer service training...they don't acknowledge you when you come in the store nor at the register...the clothing would be the only reason I came back!
Great prices! Great costumer service!!!
Love this place
So I was there on New Year's Eve, to find a cute outfit. I had also grabbed a pair of earrings to pair it with my outfit. I knew I couldn't go in the fitting room with the merchandise so I had kindly asked the store manager if she can hold it for me, which she did. She was polite and kindly introduced herself in case I needed any additional help. After finding the perfect NYE outfit I went up to the register and asked the cashier about my pair of earrings that was put on hold. I kid you not and I'm not even exaggerating, she didn't even bother to look! She stood there and looked to her left and right and said to me "well they gone now" I was highly dismay with her customer service skills and her response. She was absolutely rude, and pathetic with no customer service training... so I went to find the store manager and asked her about the earrings she was nice enough to find them for me with no attitude. I don't shop there often with an expectation of finding something cute and easy. But that'll be the last time they'll see my face!
It S Fashion Metro is a US Clothing Store based in Chattanooga, Tennessee. It S Fashion Metro is located at 480 Greenway View Dr, Chattanooga, TN 37411, USA.
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