I was out of town and decided to get my hair colored at ULTA. Of course the stylist had to guess at the color since I had never had my hair done at ULTA before. As soon as she rinsed my hair she realized that it was noticeably different from the color I had walked in with. Bless her heart for acknowledging this and re-doing. I left feeling good about the result.
Since being trapped in this store with my girlfriend, I have dramatically increased the amount I spend of beauty products. This store is largely for women, with lots of make up and bushes and the what not. the store has a small men's sections with cologne, shampoo and shaving supplies. The staff have been nothing but helpful even though I am sure I have asked many stupid questions.
I walked around in here for at least 20 minutes and the staff didn't speak to me once - perhaps it is not how they do things here, but I am accustomed to being asked if I need help when I walk into a beauty store. The store is poorly lit and visually unappealing. I recommend making the short drive to Hamilton Place for better service.
Fantastic place for all your beauty needs! Great salon, Dermalogica skin therapist, and Benefit Brow Bar as well as everything you could want in prestige beauty. Urban Decay, It, Too faced, Tarte, and so much more. Love to shop here!
Got put on hold 3 separate times and forgotten about. Never received service.
Ulta Beauty is a US Hair Care Studio based in Chattanooga, Tennessee. Ulta Beauty is located at 366 Northgate Mall Dr, Chattanooga, TN 37415, USA.
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