My company is now a part of a chain of more than 68 locations nation wide, and just as I promised, we are now changing ALL R+L carrier suppliers to other carriers. It's not about the money, it's about the character of a company that matters and the saddest part of this whole fiasco is that our business was there's to lose.... and they couldn't have cared less.
I've been a happy customer for many years, nearly 20 in fact. R+L Carriers is a great company to do business with UNTIL there's a problem. We received a damaged item from them weeks ago, and the response to my issue has been nothing short of abysmal. I've called numerous times to the local hub, as well corporate and have to date, I've simply left unreturned messages. This image is costing me and my family more than $2,000 out of pocket and I want the world to know the story.
Small businesses are the backbone of this economy and I'm not going to allow big companies to discard us and push us around any longer.
Most of you who know me know that I complain little on Facebook, but today, I'm compelled to let everyone know of the way I've been treated by a company and to warn others to beware:
The people here are very helpful and knowledgeable.
R L Carriers is a US Moving Company based in Chattanooga, Tennessee. R L Carriers is located at 2217 Polymer Dr, Chattanooga, TN 37421, USA.
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