I've always had great experiences here. Friendly and knowledgeable staff that are easy to find. They are my go-to hardware store.
I love Lowe's. Not only are the staff friendly and I always geta military discount which is tied into my Lowe's card (bravo for that Lowe's). When I visit home Depot, they may give me a discount occasionally but most of the time they won't. Lowe's always has what I am looking for
Went 2 times in the same day to look for some natural gas fittings, I couldn't find what I was looking for some I asked a employee for some help and he said push the help button, I didn't know where the button was after find it and pushing the button another guy came up and asked if I pushed the button. I replied that I did, he said he couldn't help me he was just gonna turn off the help button. I never got what I needed because I never got any help both times I was there. What ever happened to customer service? Home depot doesn't have as much but their customer service is on point! Guess where I'll be shopping from now on.
The employees have no idea what they are doing nor do they know how to speak with the customers. Management needs to work on training and hiring qualified people. Not that you need a degree to work here. I'm better off asking a random customer than these clowns. If you ask for help they will say they can't help you. If you ask who can help they will say they don't know. What?! I can't take that seriously. This place is a circus full of clowns.
Employees are rarely of any help, if you can find one. Their are never lumber carts available either. When I've asked an employee (after searching for one for several minutes) where to locate pre-primed fascia was located, I had to explain to him what the product was. And yes, he worked in that department. Needless to say I went next door to Home Depot and now prefer to shop there. If you can locate the product on your own, or using Lowe's website or app, it's fine, and the only way I can tolerate shopping there anymore. Staff is much more helpful at Home Depot, which is right around the corner.
Lowe S Home Improvement is a US Hardware Store based in Chattanooga, Tennessee. Lowe S Home Improvement is located at 5428 TN-153, Hixson, TN 37343, USA.
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