Staying here was an unbelievable experience. Honestly, when we told people, they didn't believe us. I hadn't been anywhere that actually left a candy or treat in your room, but they left a cute Little Debbie Christmas tree with a story. We were invited to the hotels happy hour where you could get free drinks, even alcohol, and snacks. We had a separate living room and bedroom. It was a very nice room for a regular rooms price. The breakfast was great. The decor was pretty. The only complaints were that the shower took a very long time to warm up. When it did, it was amazing. The bed was okay, but not the most comfy. We stayed in a lot of hotels that week so there were direct comparisons but it wasn't bad. The staff was very friendly and nice.
BED BUGS!!!!!!!!!!!!! The building is beautiful. The lobby is expansive and well decorated. The front desk staff was courteous and helpful. We have a handicap room. It appeared to be clean on the surface, but garbage was found behind and under furniture. We slept the night and when we woke up in the morning we found bed bugs. The staff accommodated by moving us to another room, but that room was very dirty. we had to move to another room.
We love this place. Clean, nice rooms, perfect location within minutes from shops and lots of restaurants. Walking distance from Mellow Mushroom directly across the street. Service was excellent as well. Had an issue with loud neighbors when we arrived that night...called the front desk to complain and they were on it!! Did not hear a peep out of those guests again!!! Will stay here everytime we visit Chattanooga.
I love this hotel!!! The ambience time you walk in, the very friendly and helpful staff, the cleanliness of the entire hotel and the wonderful breakfast... It is all worth coming back for time and time again, like I do! There is nowhere else I'll stay in Chattanooga. It is close to everything you need... Shopping, restaurants, lounging, night life and so much more! If you are looking for a place that is relaxing, great ambience, great food and staff and has everything near by this is exactly what you're looking for! I will definitely be back!!!
Everything was lovely until check out time. I was with a partially paralyzed, intellectually disabled woman. I can not leave her alone. On a call to the front desk, I was yelled at and spoken to in a scolding manner when I asked if someone could help me with a cart. When I ran down to the lobby with her in tow to get a cart, I told this person that in all my travels around the world....I have never been spoken to so rudely. She yelled again saying a manager went up to my room with a cart. So, up we went again. Very unpleasant and unkind in my opinion.
Embassy Suites By Hilton Chattanooga Hamilton Place is a US Lodging based in Chattanooga, Tennessee. Embassy Suites By Hilton Chattanooga Hamilton Place is located at 2321 Lifestyle Way, Chattanooga, TN 37421, USA.
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