I have stayed at Homewood Suites twice a year since it opened. It’s a beautiful hotel and the staff are very friendly and helpful. It breaks my heart to report an incident of BEDBUGS this past weekend, 10-19/21-17. The staff once again was very nice and gave me to a clean room. I’m posting because I asked to speak with the general manager who was in the hotel. The staff informed me that he would not come to see the horrible bugbites. He was with his family and I could call his office on Monday morning. Well sir, I’m at the doctor’s office being treated for BUG BITES and I have not had a chance to call you. I am very disappointed that a general manager could not take 5 minutes to care for a Hilton Honor’s complaint that would actually improve conditions at his hotel. This is not a Hilton problem. It’s a management problem.
Initially I was hesitant to book because the location is about 15minutes from Chattanooga. There's plenty of lots in the city though so the drive didn't end up being a problem. Homewood Suites had a welcoming clean lobby and the lady at the front desk was sweet. The breakfast crew were the absolute best. They were polite and made sure that everything was full and gave guests plenty of time to finish up when breakfast hours were over. I couldn't find napkins and one of the hosts was more than happy to help and took the initive to ask me if I was looking for something. The room itself was modern and clean. Dishwasher, refrigerator, and freezer were all clean and working. My one downside was that the bathroom didn't have tub and only a shower. Overall a great stay!
Although away from the mall immediate vicinity ( I prefer this so area is quieter) this lovely and well kept hotel is attractive, clean and peaceful. Near plenty of dining options. Friendly hospitality and comfortable beds and pillows. Good choice for long term stay since suites have full kitchen and bedroom is seperately from living room. Represents the Hilton Brand favorably.
It was an amazing stay. The staff was very comforting and they were all so accommodating! My kittens also enjoyed their stay.
The room was clean and well stocked. It had kitchenette living room and bed bath. Plenty of pillows and bedding. Two tvs. Two adults and 15 years old were very comfortable. Table was wobbly and we mentioned as we headed out for a meal. It was fixed upon our return. Very nice breakfast and nice pool area.
Homewood Suites By Hilton Chattanooga Hamilton Place is a US Lodging based in Chattanooga, Tennessee. Homewood Suites By Hilton Chattanooga Hamilton Place is located at 2250 Center St, Chattanooga, TN 37421, USA.
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