I came to the doctor with my aunt and was shocked at the lack of custimer service. No one greeted us when we came in or even made eye contact. We were lost and didn't know where to sign in, no one offered information but we found Dr. Valle's sign in sheet where Brittany was sitting. During the entire sign in process (signing forms, making payment, copying documents) she spoke to us like she was reading a script and never looked up at us. She never said hi, thank u, have a good day, nothing. She never smiled or made eye contact at all. It waa very uncomfortable. I wouldn't want someone with such a poor attitude working at my office. Also, her hair was very off putting, like a middle schooler playing with hair bleach, it matched her attitude well.
Dr. Koontz saved my 6 year old who was in septic shock from a small tear at his urethra from a minor bicycle accident in 2013. I was thankful he took the 6 hours in surgery necessary to save my son and was blunt in explaining the outcome, possibilities and mechanism of injury. Dr. Koontz is an angel. My son is now 10, 5'0" 120 lbs and having no symptoms from his left lung empyema or bilateral femur and public bone osteomyelitis.
Dr. Koontz by God's guidance saved our baby! 13 months old her appendix ruptured. Dr. Koontz not only stayed calm but demanded the room with his authority. He was like an angel in show motion. If I could give him a billion stars I would. His staff is amazing as well. We cannot speak enough positive about him there are no words! God bless!
University Surgical Associates Koontz Curtis Md is a US Doctor based in Chattanooga, Tennessee. University Surgical Associates Koontz Curtis Md is located at 979 E 3rd St #300, Chattanooga, TN 37403, USA.
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